How Masoom put 47 sites on one screen
Masoom runs locations right across India - and the network it leaned on for security had quietly stopped being trustworthy. Recordings failed for weeks before anyone noticed. Settings drifted as site leads changed things locally. And no one could even say how many cameras were online without a hunt across dozens of stakeholders. This is how the whole network came onto one platform the team could actually trust.
- Client
- Masoom
- Sector
- Retail & distribution - multi-site operations
- Product
- Enview VMS
- Scope
- 47+ sites, 950+ cameras, one dashboard
- Reach
- Pan-India, multi-site operations
The problem
On paper, Masoom had cameras everywhere. In practice, no one could be sure they were working. The failures that mattered only surfaced after an incident - when someone went for the footage and found the recording had been down for weeks, the evidence simply gone.
The infrastructure had also drifted out from under everyone. Each location was its own island of hardware, from a long list of vendors, each with its own logins - and site leads changed passwords and settings locally, invisible to IT and management, until the day someone needed to log in and couldn't.
So when a camera went down, or its view got knocked out of position, the replacement fell through the cracks between vendors and site teams, tracked by no one. And a question as basic as “how many cameras are online right now?” had no quick answer - getting one meant weeks of chasing and coordination across dozens of stakeholders.
- Cameras from many vendors
- A separate login per site
- No proof it was recording
- No count across the network
One platform, every site
Masoom chose Enview for centralised video management on the cameras it already had. A Vyubox appliance plugs into each site's network, finds the cameras itself and holds that connection centrally - so all 47+ locations come onto one dashboard for live view, playback and remote access, and getting in no longer depends on tracking down a local password. For the first time, the security team sees the entire network from a single place.
47+
Sites on one dashboard
- Cameras
- 950+
- Live view
- All sites
- Access
- Remote
Proof it's recording
Enview VMS watches its own cameras. Health is tracked centrally across every site, so a feed that drops, a recording that stops or a view that shifts surfaces as an issue to act on - not a gap found weeks later. The question that used to take weeks - how many cameras are online - is now a glance at one dashboard, and a failed camera is an open item someone owns instead of something lost between vendors.
- Recording verified centrally
- Dropped feed or moved view flagged
- Online count at a glance
- Failures tracked to a fix
Access shaped to each person
One platform didn't mean everyone saw everything - and it wasn't a fixed ladder of roles either. Access is carved to whatever fits: the whole network for a regional head, a single site for its lead, or just the cameras over the loading zone for the supervisor who runs it. Any person, any mix of sites, zones and cameras - no shared logins, nothing they shouldn't see.
- Every plant, or just one
- Down to a single zone
- Any mix of sites and cameras
- Per person, no shared logins
Where it stands
Every site was brought onto the platform with minimal disruption to daily operations, giving Masoom immediate visibility across its network. From here, the company plans to onboard more locations and explore AI-powered analytics on top of the same footage to sharpen security and operational monitoring.
1
Platform for the whole network
- Rollout
- Minimal disruption
- New sites
- Onboarding
- Next
- AI analytics
Results
47+
sites across India brought onto one centralised video platform
950+
cameras connected and monitored from a single dashboard
1
one platform for live view, playback and camera health across every location
Enview AI
The same cameras, a business brain - centralised video management and camera-health monitoring across every site you run, on the cameras you already own.